Data Deletion Instructions

You may request deletion of your Sync My Studio account and associated data at any time by contacting us:

• Email: [email protected] (use the subject line "Data Deletion Request")
• Through our Support page

To protect your account, we may need to verify your identity before processing a deletion request. Please send the request from the email address associated with your Sync My Studio account, or include information that allows us to verify ownership of the account.

Upon an eligible deletion request, Sync My Studio will delete applicable user data in accordance with our data-retention practices and applicable legal requirements.

Subject to the retention exceptions below, a deletion request covers:

• Your account and profile information.
• Projects, client records, and workflow data associated with your account.
• Uploaded content such as photos, videos, audio files, and documents.
• Google Calendar-related information stored by Sync My Studio, including OAuth tokens and connection details.

Certain information may be retained where required by law or for legitimate business purposes, such as billing records, fraud prevention, security, and compliance obligations. Such information is retained only for as long as necessary for those purposes.

Deleted files may be permanently removed and cannot be recovered. Please ensure you have your own backups of any content you wish to keep before requesting deletion.

If you connected Google Calendar to Sync My Studio, you can revoke access independently of deleting your account:

• Disconnect Google Calendar from within Sync My Studio at any time via your booking calendar settings; or
• Revoke Sync My Studio's access directly from your Google Account at myaccount.google.com/permissions.

After the integration is disconnected, Sync My Studio will no longer access your Google Calendar through the authorization previously granted.

Disconnecting Google Calendar and deleting a Sync My Studio account are separate actions. Revoking Google Calendar access does not delete your Sync My Studio account; to delete your account and data, follow the instructions in Section 1 above.

We aim to acknowledge deletion requests promptly and to complete eligible deletions within a reasonable time, in line with our data-retention practices and applicable legal requirements.

• Privacy Policy — including the "Google User Data & Google Calendar Integration" section.
• Terms & Conditions

Sync My Studio

Email: [email protected]

Address:
3rd Floor, SCO 5, Near Lohgarh Traffic Light,
Patiala Highway,
Zirakpur, Punjab 140603,
India