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Privacy Policy

Last Updated: August 31, 2026

1. Introduction

Sync My Studio ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, and disclose information when you use Sync My Studio and related services.

By accessing or using our services, you agree to this Privacy Policy.

2. Company Information

Sync My Studio

3rd Floor, SCO 5, Near Lohgarh Traffic Light, Patiala Highway, Zirakpur, Punjab 140603, India

Email: [email protected]

3. Information We Collect

We may collect:

Account Information

  • Full name
  • Email address
  • Phone number
  • Company name
  • Billing information
  • Account credentials

Project Information

  • Project details
  • Client information
  • Team assignments

Uploaded Content

  • Photos
  • Videos
  • Audio files
  • Documents
  • Creative assets
  • Project files

Communication Data

  • Internal messages
  • Comments
  • Notifications
  • Communication logs

Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Usage analytics
  • Login history

AI Face Scan Data

When using AI Face Scan features, facial information may be processed solely to provide matching and search functionality requested by the user.

4. How We Use Information

We use information to:

  • Provide platform services
  • Manage projects and workflows
  • Process subscriptions and payments
  • Improve platform performance
  • Provide customer support
  • Detect fraud and abuse
  • Maintain platform security
  • Send product updates and service notifications
  • Comply with legal obligations

5. AI Processing

Certain features may utilize artificial intelligence technologies.

Uploaded content may be processed only for providing requested platform features.

User content will not be used to train public AI models or third-party AI systems without explicit user consent.

AI-generated results, including face matching results, may not always be accurate. Users should independently verify any results before relying upon them.

6. Ownership of Uploaded Content

Users retain full ownership of all uploaded content.

Sync My Studio does not claim ownership of any photos, videos, documents, or other files uploaded to the platform.

We receive a limited license solely to store, process, transmit, display, and manage content as necessary to provide our services.

7. Data Storage

Files and information may be stored using third-party infrastructure providers including cloud storage and content delivery services.

We currently utilize services such as Backblaze and Cloudflare for storage and content delivery purposes.

8. Data Retention and Deletion

Users may delete projects and files through the platform.

Deleted files may be permanently removed from active systems.

Sync My Studio does not guarantee recovery of deleted files.

Users are solely responsible for maintaining their own backups.

9. Employee and Team Access

Authorized employees, contractors, freelancers, and team members may access project-related content when granted access by the account owner.

Users are responsible for managing access permissions within their organization.

10. Marketing Communications

We may send:

  • Product updates
  • Service notifications
  • Feature announcements
  • Marketing emails
  • Newsletters

Users may opt out of promotional communications at any time.

Operational and account-related communications may still be sent when necessary.

11. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Maintain login sessions
  • Remember preferences
  • Improve platform functionality
  • Analyze usage patterns
  • Enhance security

Users may disable cookies through browser settings, although certain features may become unavailable.

12. International and National Users

Our services may be accessed by users located inside and outside of India.

By using our services, you consent to the transfer, storage, and processing of information in jurisdictions where our service providers operate.

13. Security

We implement reasonable administrative, technical, and organizational measures to protect information.

However, no method of transmission or storage is completely secure.

We cannot guarantee absolute security of any information.

14. Third-Party Services

We may rely on third-party service providers for:

  • Payment processing
  • File storage
  • Content delivery
  • Analytics
  • Infrastructure services

These providers operate under their own terms and privacy policies.

15. Google User Data & Google Calendar Integration

Effective Date: August 31, 2026

Sync My Studio provides an optional Google Calendar integration to help photographers, videographers, and creative studios manage their schedules and avoid double bookings.

When a user chooses to connect their Google Calendar account with Sync My Studio, the user authorizes Sync My Studio to access the calendar information required to provide the scheduling and booking functionality.

Purpose of Access

Sync My Studio accesses Google Calendar information only for the purpose of providing the scheduling and booking functionality requested by the user, including checking scheduling conflicts and availability.

The information may be used to:

  • Check whether a photographer or videographer has an existing scheduled event during a requested booking time.
  • Determine whether a proposed booking overlaps with an existing calendar event.
  • Help prevent double bookings.
  • Display relevant availability or scheduling information within Sync My Studio.
  • Create, update, or remove calendar events on the connected calendar for bookings made or managed through Sync My Studio (including attaching Google Meet links where the user has enabled video meetings).
  • Provide calendar and booking functionality requested by the user.

Google Calendar data will not be used for advertising, marketing profiling, selling user information, or any purpose unrelated to the Sync My Studio calendar and booking functionality.

Google Calendar Data We Access

Depending on the permissions authorized by the user, Sync My Studio may access information such as:

  • Calendar event dates and times.
  • Event availability (free/busy) information.
  • Calendar identifiers required to access the connected calendar.
  • Other calendar information strictly necessary to determine whether a booking conflicts with an existing scheduled event, or to manage booking events created through Sync My Studio.

Sync My Studio follows the principle of requesting only the minimum permissions necessary to provide the requested functionality.

No Sale or Unauthorized Sharing

Sync My Studio does not sell, rent, trade, or commercially distribute Google Calendar data.

Google Calendar data will not be shared with:

  • Advertisers;
  • Marketing companies;
  • Data brokers;
  • Information resellers; or
  • Other third parties for their own independent commercial purposes.

Google Calendar data will only be processed as necessary to provide the calendar and booking functionality of Sync My Studio, maintain and secure the service, comply with applicable legal obligations, or as otherwise permitted under Google's applicable policies.

Any service providers that may process information on behalf of Sync My Studio are required to use such information only for the services they provide to Sync My Studio and are subject to appropriate confidentiality and security obligations.

Storage and Security

Sync My Studio takes reasonable technical and organizational measures to protect Google Calendar information against unauthorized access, disclosure, alteration, or destruction.

Access to Google Calendar information is restricted to authorized systems and personnel who require such access for the operation, maintenance, security, or support of Sync My Studio.

Google Calendar information is not used to build advertising profiles or for unrelated analytics or commercial purposes.

Data Retention

Sync My Studio retains Google Calendar-related information only for as long as reasonably necessary to provide the Google Calendar integration and related booking functionality.

When such information is no longer required for the purposes described in this section, Sync My Studio will delete or anonymize it where reasonably practicable, subject to applicable legal, security, fraud-prevention, and compliance requirements.

Disconnecting Google Calendar

Users may disconnect their Google Calendar account from Sync My Studio at any time.

After the integration is disconnected, Sync My Studio will no longer access the user's Google Calendar through the authorization previously granted by the user.

Users may also revoke Sync My Studio's access directly through their Google Account settings.

Account and Data Deletion

Users may request deletion of their Sync My Studio account and associated data by contacting Sync My Studio through the support contact information provided on our website. See our Data Deletion page for details.

Upon an eligible deletion request, Sync My Studio will delete applicable user data in accordance with our data-retention practices and applicable legal requirements.

Disconnecting Google Calendar and deleting a Sync My Studio account are separate actions. Users may revoke Google Calendar access independently through their Google Account settings.

Google API Services User Data Policy

Sync My Studio's access to and use of information obtained through Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.

Information obtained from Google APIs is used only to provide or improve user-facing features that are directly related to the functionality described above.

Sync My Studio does not use Google user data for advertising, targeted advertising, or any other purpose prohibited by Google's API Services User Data Policy.

User Authorization

The Google Calendar integration is optional. Users are required to explicitly authorize Sync My Studio to access their Google Calendar before any Google Calendar information is accessed.

Users may choose not to connect Google Calendar; however, certain scheduling and conflict-detection features may not be available without the integration.

Changes to Google Calendar Integration

Sync My Studio may modify or improve the Google Calendar integration from time to time. If any material change affects how Google user data is accessed, used, stored, or shared, the applicable privacy disclosures will be updated accordingly.

16. User Rights

Subject to applicable laws, users may request:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Account closure

Certain information may be retained where required by law or legitimate business purposes.

17. Limitation of Responsibility

Sync My Studio is not responsible for:

  • User-generated content
  • Actions of users or team members
  • Copyright ownership disputes
  • Lost files after deletion
  • Unauthorized access caused by compromised credentials

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Continued use of the platform following updates constitutes acceptance of the revised Privacy Policy.

19. Contact Information

Sync My Studio

Email: [email protected]

Address:
3rd Floor, SCO 5, Near Lohgarh Traffic Light,
Patiala Highway,
Zirakpur, Punjab 140603,
India